M a c C P U: Testimonial archives

"Barb You guys are brilliant. I've just joined a company called Harding and Yorke, which specialises in "Empathy". I'm the MD of the core division. We're on a mission to improve the way companies make their customers feel, and to help them turn their customers into 'raving fans'. We're growing fast and deal mainly with clients in financial services and telecommunications. The kind of experience that you are giving me, as a customer, is a perfect example of making a customer feel good and valued, and I will be telling our prospective and existing customers about the difference it makes! Thanks," Steve, UK

" Dear Barb, Just wanted to let you know I got my NewerTech (210 for 6100) speedster yesterday. It took only a few minutes to hook up, and WOW!...what a difference. EVERYTHING rockets now! Thanks for all your support and help." TP, MS

"Thank you! And Robert was very helpful... he answered all my questions within like 10 mins. I'm very impressed with the way you guys are running things... keep up the good work!" JP , OH

"Barb: Thanks for the really fast service, and for allowing me to make use ofyour EXPO 5-pay program. You're correct... the upgrade (Vimage Vpower 233 for PBook 1400) is a dandy." Mike, CT

"I received my (Vimage Vpower 6500) upgrade,and WOW, the speed is unbelievable... Thanks a lot for providing great products and Speedy Service. Thanks again. Have a Great day." J Hall, TX

"Just wanted to thank you for all your help. I put in the new card (Vimage Vpower G3 for 6360) and it is working great. It is like having a new computer without changing any programs." G Blom, MN

"At the risk of attracting Bob's jealousy, let me say "you're a doll!"...You're very sweet to chase down a Newer card for me, but please don't knock yourself out. I always like to stick by my favorite vendors, but not give them ulcers! This job is already sold to the Client as a Newer product. BUT! I PROMISE, my next cpu upgrade I'll sell as a Sonnet, OK?? My best to you both, as always!" S G

"I have installed the (Vimage Vpower) upgrade in my PowerMac 6500/225. There was a problem with it running properly, so I reseated the upgrade card and tried it again. Now all that I can say is great. I really love this card, thanks for your service." G Alexander, FL

"Bob, Good to talk with you over the phone. You're my Santa this Christmas. I'm going to pass the good news on to my mac friends in Taiwan, that if they need an upgrade, e-mail Bob. Thanks again and merry Christmas to you." Robert, Taiwan

"Barb, I got the card (Vimage 6500 G3 upgrade) earlier today. Took me about 7 minutes from start to finish, including reboot and reading the manual. The difference is pretty incredible and it was easy. It took me two days to upgrade my wife's PC, that's a big difference. Well thanks for the card! I am sure I will enjoy it." John C

"Thanks very much for all your help. I only wish everyone was as both helpful and pleasant as you have been. I talk to many different vendors daily, and many times I get what I call "Attitude" You are a real treat!" Tim

"Hello Barb...just a major thanks for your world class service...it is very much appreciated..." Patrick from the Heartland

"Thank you for the e-mail message. Of course I noticed that the order was directed to another Moriarty.
I received the Vimage 4400 G3 Speed Demonette last Friday, immediately went home and installed it. Thanks for sending it so quickly.
It was an effortless install and the increase in speed is dramatic. I wasn't sure what to expect and I can honestly say I am very impressed.
Thank you for the excellent product, it's nice to do business with another Moriarty!" Jim Moriarty

"Barb, Thanks for going out of your way for me. You are definitely going beyond the call. I do appreciate everything you've done, from providing all the info before purchase to now. I wish more companies were doing business as you do.
I will be speading the word about your excellent service and customer treatment. I hope to provide you with more of my business in the future,
Best wishes to you and Bob," Garry

"I'm afraid we have a big problem. The card is too fast.
;-))
PS: Another problem is I'm gonna have to buy more cards for you all soon.
much love, michael"

"Hello! A few weeks ago we bought a Sonnet G3 upgrade for my Power Mac 7500. It's an early Christmas present from my husband. The lady I spoke to said it would be easy to install - she certainly was right. I have installed RAM several times, and put in a new hard drive in the second drive bay myself, so I'm no stranger to the inside of my computer. This was even easier than installing RAM!
The upgrade works flawlessly, and has from the start. I'm really happy with your products and the service is first rate.
Thanks for everything! Happy Holidays," Connie Rand

"WOOOOOOOOWWWWWWWWWWWWWWWWW!!!!!!
I had to tweak extensions about and take CC out of the loop. Ethernet was grumpy at first but it is a self healing thing. Zapped PRAM, rebuilt desktop, restored cache settings and turned off VM and Bob's your uncle! Well, I guess he isn't exactly an uncle but pretty close!
You guys are terrific and many many thanks for catching my thumbs just before I placed them inextricably into dark recesses.
Tell Bob it was the flight under the Tower that persuaded me to buy this card from you and now I have it all grooved in I am delighted. Thanks again, duck!" Amos

"Bob and Barb, Thanks to you both! I am typing this on the now-screaming PB2400 following the Newer G3/240 upgrade. I took your (and Newer's) advice that the upgrade should be done by an authorized techie. It took only an hour and cost only a few tens of dollars. Am I happy? You bet! G3 power in such a small package meets my needs in ways that the new, larger G3 PBs can't touch. You folks continue to set the standard: honest, fair advice up front; fast ordering and shipping; thorough followup when those rare problems arise. Kudos!" C. Wood, Los Alamos

10/12/98 from the first customer to receive the G3 210MHz with-caddy MAXpowr for 71/8100
"Barb - I got it! I got it! This morning! It took fifteen minutes to install and move the video card on my 8100/80 AV - How do I get the crowbar out of the CD-ROM slot? It works beautifully and I want to thank you for your patience and hand holding. I'll be back for another one for my 8600 but right now it is fun to see the old 8100 run faster than the 8600! Regards, Jim Wilson"

"Barb Many thanks and yes I did see your note about me and a few others!! But you should have mentioned how accommodating you were and what a pleasure it is to deal with such a good supplier. As you are no doubt aware some are stinkers!!!! You may quote me as saying that I have no hesitation in using you again if the occasion arises. Regards Norm. " Norman, London, England

"Hi ho! Mucho thanks for your patience and help in "retraining" my mouse. It does all kinds of tricks now...and at warp speed!!!! I 'm really impressed with the way the card has accelerated EVERYTHING. From printing to scanning to screen redraws. I think it will pay for itself in less than a month!!!" Jeffrey, FL

"Wow!! Great service - so much better than my most recent experience with Mac*@#$%^&*+, this time I actually got personal attention. I'm so happy I called you, Bob. You really helped me make the correct selection with your user profile interview. Now I have great speed. Can I put one of these G3s in my old truck?" Tom

"My PowerMac 8100/110 is now upgraded to G3 240Mhz with 160Mb of RAM. Great to have it back up to serious speed again. Took the opportunity to blow dust out of machine interior with compressed air - looks as good as new inside. This upgrade has been well worth waiting for despite the lengthy delays in shipping.
With PowerBook 2400c/180, NewerTech has a disclaimer saying that end users shouldn't even consider opening these tiny PowerBooks. Disregarding their advice, and without waiting for the instructions, I went ahead and did the upgrade myself. It's fair to say that this was a non-trivial exercise, but you'll be relieved to learn that there were no spare screws afterwards and that it now goes like an absolute rocket. It's amazing to have so much performance in such a small computer." name withheld :) London, England

"Just a note to thank you and Bob for your help in getting us up and running again. You guys are terrific! Thanks again." Ernest

"Dear Barb (& Bob), What fantabulous service! Get a well-earned rest! I'll start tracking tonight!
P.S. You've made Christmas come early for us!
Warmest best wishes," Tom U, Phillipines

"Barb, So far, so good. G3's (NewerTECH 210s for 6100) arrived today (a day early! what a nice surprise) and I tossed one into a 6100av in about ninety seconds flat. Nifty. In my (admittedly half-baked) tests -- viewing some animations, running some 3D games, and applying a few PhotoShop filters -- the whole machine seemed much much faster indeed. While it's a bit hamstrung by a smaller, slower hard disk, it still seems to compare favourable with the Pentium-266 that's across the room.
No crashes or naughtiness yet, but I'll let David use it for a couple of days before I officially jump on the bandwagon.
Got any more lying on the shelf? If not, what are you now supplying in its place? We have three or four (I forget) more 6100's and a 7100 that could use a boost. Heck, my 7600 is jealous, too.
Thanks for the amazing responsiveness." -J. Intrinsix Canada

"I did not fax the order to you until around 6 pm your time yesterday. Then the FedEx arrived at 11:30 today and I am up and running with the Nupowr upgrade at 11:50. I was shocked to see the package so soon. Installation was a breeze. Thanks " Michael, University of Washington

"Just wanted to pop you a quick note to thank you for all your help. Everything arrived on Thursday, including the memory, and is all in and running superbly. It is nice to deal with a supplier that promises the world, then delivers on that promise. I am so used to being disappointed, that I am suprised when a company like yourselves comes through.
And a special thanks to you, Barb, for troubleshooting the address problem and taking the extra step to make sure that the order was correct. I will recommend you and MacCPU highly to all who will listen." Jim, Philadelphia

"Greetings B&B, Got the G3 and the RAID software. Thanks! You don't get this kind of service from Mac Warehouse!
This is my third x100 G3 card and it's still a big kick! My latest story: I dropped in the software, pulled out all the plugs, put the box on the table and opened a beer. Pull the adapter bracket, stuck in the G3, the video card (and a couple of RAM chips for good measure), and slammed the lid back on, reconnected and started up... FAST.. before I finished the beer!The Newer Tech management people obviously are *&^-&^%$#, @#$%^&, %#&^-$%^#*^%; but their engineering is great. The pieces went into the Mac better than the original parts!
Best to you both," Terry

" Comments... after one day of working with the new blizzard at the poor old PDS slot of my PMac 6100/66 just one word does hit my experience - COOL. I never thought about that it would be possible to get Windows NT 4 and Windows 95 running on Virtual PC 2.0.1. But of course I've been wrong completely :-)) And many thanx for the cat, my daughter will enjoy it. Regards from Germany." Matthias